What if it happened on the A1(M)?
Do not restart the engine. If you are in a live lane, get clear and call 999 first; otherwise call us and we drain on site. Call 01293 248666.
What "local" actually means here
It means the number is answered by the people who send technicians to Durham, and that coverage of DH1, DH6, DH7 and the surrounding districts is a dispatch area rather than a marketing claim. It does not mean a building — Wrong Fuel Durham has no premises and never has. Call 01293 248666 and the equipment comes to you.
What if it happened on the A1(M)? The longer answer
On the A1(M), the order matters. A vehicle stopped in a running lane is a safety problem before it is a fuel problem — leave it, get behind a barrier, and let the police or National Highways on 0300 123 5000 deal with the lane. Once you are somewhere safe, a roadside drain is usually straightforward. Where the stretch you are on makes it unsafe to work, we will tell you that on the phone rather than after arriving and charging you for the trip.
| Short answer | Do not restart the engine. If you are in a live lane, get clear and call 999 first; otherwise call us and we drain on si |
|---|---|
| Cost | From just £89 misfuel callout fee, quoted before we travel |
| Where | Durham and DH1, DH6, DH7 and the surrounding districts |
| Hours | 24 hours, every day |
What actually happens inside the fuel system
Fuel leaves the tank through the lift pump, passes the filter, reaches the high-pressure pump and then the injectors. Petrol in a diesel system strips the lubrication that high-pressure pump depends on, and metal shed by the pump travels downstream into the injectors. That sequence is the whole story: cost depends on whether the engine ran, and for how long, not on how many litres went in.
Durham sits at the centre of a wide rural catchment. Once you are out towards Consett, Crook or the coast, the nearest dealer is a long way off and a mobile drain is comfortably the faster option.
What to do now
- Do not start it — that is the whole thing Everything else on this list is detail. This one line is the difference between a call-out and a pump.
- Leave the vehicle where it stopped Pushing or coasting is still movement, and movement is how contaminated fuel finds the pickup.
- Sort out safety Hazards, and get people out of the vehicle if you are anywhere near moving traffic.
- Call 01293 248666 Answered around the clock. Tell us what went in and whether it ran; you get the full price before a technician sets off.
- The job itself Extract, flush, refill, prime, run up, check. Roughly an hour on a standard vehicle.
- Old fuel away, invoice done Controlled waste, transfer note, registered carrier. Keep the note — it is what protects you.
More on wrong fuel in Durham
Every answer here is written for Durham specifically — the roads, the forecourts and the dispatch times are local, not an average across the country.
More questions
- How much does a fuel drain cost in Durham?
- Is there a 24 hour fuel drain in Durham?
- How long does a fuel drain take in Durham?
- Who do I call for wrong fuel in Durham?
- Can I drive after putting the wrong fuel in?
- What happens to the fuel you take out?
- Do you cover DH1?
- Is petrol in diesel worse than diesel in petrol?
This is the Durham answer. The national reference version is on Misfuel Doctor.
Rated 4.8 out of 5
From 2,190 Trustpilot reviews. Reviewers consistently pick out arrival times and the fact that technicians talk them through what happened rather than just taking the keys.
Where reviews are critical, it is almost always about price. Rather than ignore that: the call-out is From just £89 misfuel callout fee, quoted in full on the phone before travel, and we would rather lose the job on the call than argue about it on the forecourt.
Who you are dealing with
Wrong Fuel Durham is a service by Forecourt Assist. Forecourt Assist is a trading name of Fuel Fixer Ltd, company no 08520551, a company of Fuel Fixer International. Registered at Fairway House, Portland Road, East Grinstead, RH19 4ET. Fuel Fixer International is owned by Stockbridge Capital Holdings.
Across the Fuel Fixer network
Wrong Fuel Durham is one of the brands operated by Forecourt Assist. The full directory is on the operator site.
- Wrong Fuel Darlington — Darlington and the A1(M)
- Motor Servicing — mobile car servicing
- Wrong Fuel Maryport — Maryport and the Solway coast
- Wrong Fuel Darlington — Darlington and the A1(M)
- Forecourt Assist — the complete network directory
- Fuel Fixer International — the operating group
- Stockbridge Capital Holdings — group owner
Background reading: Diesel fuel — Wikipedia.