Wrong Fuel Durhama service by Forecourt AssistanceCall 01293 248666Call
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Pity Me wrong fuel recovery

Pity Me wrong fuel recovery? Do not start the engine. The tank is drained, the lines are flushed, fresh fuel goes in and the system is primed where the car stands. Call 01293 248666 — the technician covering DH1 comes to the vehicle. Call-out £89 to £199, drain £199 to £1,999.

Tap to call 01293 248666

A local number, not a local building

The number at the top of this page is answered by the people who send technicians to Durham. That is what the word local is doing here. It is not standing in for a depot, because Wrong Fuel Durham does not have one — the van comes to DH1, DH6, DH7 and the surrounding districts and the work happens where you are stood. Call 01293 248666.

SearchPity Me wrong fuel recovery
WherePity Me, DH1
Council areaCounty Durham
RoadsA167
What it isWrong fuel
CostCall-out £89 to £199, drain £199 to £1,999, quoted in full before we travel
Time on siteAbout an hour
Phone01293 248666
Map of the council areas and postcode districts Wrong Fuel Durham coversCounty DurhamDH1 — DurhamDH1DH6 — Thornley, CoxhoeDH6DH7 — Brandon, Lanchester, Esh Winning, BurnhopeDH7DH2 — Chester-le-Street, Ouston, Pelton, BirtleyDH2DH3 — Chester-le-Street, Great Lumley, BirtleyDH3
Shaded: the council areas we cover. Dots: the postcode districts inside them. Boundaries: ONS, Open Government Licence v3.0; contains OS data © Crown copyright and database right.

Why misfuelling happens in Pity Me

Pity Me sits across the DH1 postcode district and the A167, with Durham city centre, Nevilles Cross, Framwellgate Moor and Newton Hall next door. Most calls from this area come from supermarket forecourts at the end of the working day, when the pumps are busy and the driver is thinking about something else.

Durham calls split between motorway traffic at Durham Services and Belmont, a university population that turns over every September, and the former coalfield towns where distances to a main dealer are long.

It is worth knowing this is not a lapse of attention so much as a design gap: the narrower unleaded nozzle fits where it should not, and no forecourt hardware prevents it.

When it happens: A pronounced overnight share from the A1(M), a September spike from the university, and a steady weekday pattern on the A690 and A167.

Pity Me wrong fuel recovery: what to do

Mobile drain and flush, on site, usually inside the hour.

Why a full tank can be the cheap outcome

Sixty litres of the wrong fuel that never reached the engine is one of the simplest jobs there is: extract, flush the lines, refill, prime. A small splash driven for several miles can cost more, because it has had time to reach components that wear.

Step by step

  1. First: nothing Do not turn the key, do not turn the ignition to accessory, do not try the radio. The engine has not run on the wrong fuel yet and that is worth protecting.
  2. Second: stay where you are Unless you are somewhere dangerous. A vehicle that has not moved is a vehicle whose contamination is still all in one place.
  3. Third: make the call 01293 248666. Four questions — vehicle, which fuel, roughly how much, did it run — and you get a price and a window before anyone sets off.
  4. Then we work where the car is Extraction, line flush, fresh fuel, prime, run-up and a check. Nothing needs recovering anywhere.
  5. And the waste goes properly Registered carrier, waste transfer note, correct consignment. Keep the note; it is the document that protects you, not us.

Ratings, praise and the one recurring grumble

4.8 out of 5, drawn from 2,190 Trustpilot reviews. Praise centres on dependable timing and technicians who keep things friendly when a driver is stressed.

The grumble is cost. Rather than soften it: £89 to £199 covers the call-out, £199 to £1,999 covers the drain, and quoting happens over the phone, before travel, every time.

Questions we get asked

How long will I be waiting?

Arrival depends where you are across DH1, DH6, DH7 and the surrounding districts and what is already running. You get a realistic window on the call rather than an optimistic one.

How much does it cost in Pity Me?

Call-out £89 to £199, drain £199 to £1,999. The full price for your vehicle is confirmed on the phone before a technician sets off, so there is no surprise when we arrive.

What if it is not safe to drain where I am?

Then we tell you that on the phone rather than after arriving. Being told honestly costs nothing; being told on arrival costs a call-out.

What about a van or a hire car?

Same job. With a hire car, ring the hire company too — some policies cover a misfuel drain and it is worth knowing before you pay.

Who you are dealing with

Wrong Fuel Durham is a service by Forecourt Assistance. Forecourt Assistance is a trading name of Fuel Fixer Ltd, company no 08520551, a company of Fuel Fixer International. Registered at Fairway House, Portland Road, East Grinstead, RH19 4ET. Fuel Fixer International is owned by Stockbridge Capital Holdings.

Across the network

Wrong Fuel Durham is one of the sites run by Forecourt Assistance, a trading name of Fuel Fixer Ltd, part of Fuel Fixer International, owned by Stockbridge Capital Holdings. Every site below belongs to the same company.

Background reading: Misfuelling — Wikipedia.

Last updated · Reviewed by Rambo S, Wrong Fuel Expert