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Brandon putting wrong fuel in car

Brandon putting wrong fuel in car? Do not start the engine. The tank is drained, the lines are flushed, fresh fuel goes in and the system is primed where the car stands. Call 01293 248666 — the technician covering DH7 comes to the vehicle. Call-out £89 to £199, drain £199 to £1,999.

Tap to call 01293 248666

Local, mobile, and not a garage

There is no Wrong Fuel Durham premises, and we would rather say so than let a local name imply a local building. A technician covering DH1, DH6, DH7 and the surrounding districts travels to the vehicle — forecourt, driveway, car park or verge. Call 01293 248666 and you reach the people who dispatch to Durham, not a national queue.

SearchBrandon putting wrong fuel in car
WhereBrandon, DH7
Council areaCounty Durham
RoadsA690
What it isWrong fuel
CostCall-out £89 to £199, drain £199 to £1,999, quoted in full before we travel
Time on siteAbout an hour
Phone01293 248666
Map of the council areas and postcode districts Wrong Fuel Durham coversCounty DurhamDH1 — DurhamDH1DH6 — Thornley, CoxhoeDH6DH7 — Brandon, Lanchester, Esh Winning, BurnhopeDH7DH2 — Chester-le-Street, Ouston, Pelton, BirtleyDH2DH3 — Chester-le-Street, Great Lumley, BirtleyDH3
Shaded: the council areas we cover. Dots: the postcode districts inside them. Boundaries: ONS, Open Government Licence v3.0; contains OS data © Crown copyright and database right.

Why misfuelling happens in Brandon

Brandon sits across the DH7 postcode district and the A690, with Langley Moor, Ushaw Moor, Esh Winning and Meadowfield next door. A large share of local calls come from drivers who have recently switched from petrol to diesel, or the other way, and reached for the nozzle out of habit.

Durham calls split between motorway traffic at Durham Services and Belmont, a university population that turns over every September, and the former coalfield towns where distances to a main dealer are long.

It is worth knowing this is not a lapse of attention so much as a design gap: the narrower unleaded nozzle fits where it should not, and no forecourt hardware prevents it.

When it happens: A pronounced overnight share from the A1(M), a September spike from the university, and a steady weekday pattern on the A690 and A167.

Brandon putting wrong fuel in car: what to do

Mobile drain and flush, on site, usually inside the hour.

Three questions that tell us most of the story

Did the engine start? How far did it run? Which fuel went in? The first two describe how far contamination has travelled along tank, lift pump, filter, high-pressure pump and injectors. The third describes how it behaves along the way: petrol thins the lubrication a diesel pump needs, while diesel in a petrol engine fouls plugs and injectors instead.

Step by step

  1. Leave the key alone This is the one that decides the price. Wrong fuel sitting in a tank is a drain; wrong fuel that has been through the engine is a different job.
  2. Do not push or coast it Moving the vehicle can slosh contaminated fuel toward the pickup. Leave it where it is unless staying there is unsafe.
  3. Make yourself safe Hazards on. On a forecourt, tell the cashier — they will almost always let you stay put once they know a drainer is coming.
  4. Call 01293 248666 Tell us the vehicle, which fuel went in, roughly how much, and whether the engine ran. You get a full price before anyone sets off.
  5. We drain, flush and prime Tank emptied, lines flushed, fresh fuel in, system bled and run up before we go.
  6. You drive away Most jobs finish on site in about an hour. The old fuel leaves with us under a waste transfer note.

Ratings, praise and the one recurring grumble

4.8 out of 5, drawn from 2,190 Trustpilot reviews. Praise centres on dependable timing and technicians who keep things friendly when a driver is stressed.

The grumble is cost. Rather than soften it: £89 to £199 covers the call-out, £199 to £1,999 covers the drain, and quoting happens over the phone, before travel, every time.

Questions we get asked

What if I have already driven it?

Still call. Most vehicles driven a short distance are recoverable. Tell us how far you got, because it changes the kit we bring.

Is this a garage?

No. Wrong Fuel Durham is mobile. A technician travels to the vehicle wherever it is standing.

How long will I be waiting?

Arrival depends where you are across DH1, DH6, DH7 and the surrounding districts and what is already running. You get a realistic window on the call rather than an optimistic one.

What about a van or a hire car?

Same job. With a hire car, ring the hire company too — some policies cover a misfuel drain and it is worth knowing before you pay.

Who you are dealing with

Wrong Fuel Durham is a service by Forecourt Assistance. Forecourt Assistance is a trading name of Fuel Fixer Ltd, company no 08520551, a company of Fuel Fixer International. Registered at Fairway House, Portland Road, East Grinstead, RH19 4ET. Fuel Fixer International is owned by Stockbridge Capital Holdings.

Across the network

Wrong Fuel Durham is one of the sites run by Forecourt Assistance, a trading name of Fuel Fixer Ltd, part of Fuel Fixer International, owned by Stockbridge Capital Holdings. Every site below belongs to the same company.

Background reading: Environment Agency.

Last updated · Reviewed by Rambo S, Wrong Fuel Expert