Petrol problems
Petrol problems? Do not start the engine. The tank is drained, the lines are flushed, fresh fuel goes in and the system is primed where the car stands. Call 01293 248666 — a mobile technician comes to the vehicle anywhere across DH1, DH6, DH7 and the surrounding districts. Call-out £89 to £199, drain £199 to £1,999.
We come to the vehicle
Wrong Fuel Durham is mobile. There is no workshop and no waiting list: the extraction pump, the waste container and the fresh fuel travel to wherever the car is standing, anywhere across DH1, DH6, DH7 and the surrounding districts. One number, 01293 248666, answered by someone who knows which roads round Durham are slow at this hour.
| Search | petrol problems |
|---|---|
| What it is | Wrong fuel |
| Where we cover | DH1, DH6, DH7 and the surrounding districts |
| Cost | Call-out £89 to £199, drain £199 to £1,999, quoted in full before we travel |
| Time on site | About an hour |
| Hours | 24 hours, every day |
| Phone | 01293 248666 |
Petrol problems: what to do
Mobile drain and flush, on site, usually inside the hour.
Where the damage actually occurs
Not in the tank. The tank is just where it starts. Damage happens at the high-pressure pump, which relies on the fuel itself for lubrication and has very tight tolerances, and then at the injectors downstream of it. Reaching either requires the engine to have run, which is why a car coasted to a halt on the forecourt is almost always a call-out and nothing more.
Step by step
- Do not start it — that is the whole thing Everything else on this list is detail. This one line is the difference between a call-out and a pump.
- Leave the vehicle where it stopped Pushing or coasting is still movement, and movement is how contaminated fuel finds the pickup.
- Sort out safety Hazards, and get people out of the vehicle if you are anywhere near moving traffic.
- Call 01293 248666 Answered around the clock. Tell us what went in and whether it ran; you get the full price before a technician sets off.
- The job itself Extract, flush, refill, prime, run up, check. Roughly an hour on a standard vehicle.
- Old fuel away, invoice done Controlled waste, transfer note, registered carrier. Keep the note — it is what protects you.
The full page for this
Related searches
Reviews, including the bad ones
4.8 out of 5 across 2,190 Trustpilot reviews. Praise clusters on two things — speed of arrival, and technicians who do not make a driver feel stupid about a mistake anyone can make.
The complaint that comes up most is cost. It is a fair thing to raise: call-out £89 to £199, drain £199 to £1,999, the full price confirmed before a technician sets off, and if the job turns out to be different you are told before further work, not after.
Questions we get asked
What about a van or a hire car?
Same job. With a hire car, ring the hire company too — some policies cover a misfuel drain and it is worth knowing before you pay.
Can you come to a supermarket forecourt?
Yes, and it is where a good proportion of jobs happen. Tell the cashier a drainer is on the way; they are used to it.
Can I just top it up with the right fuel?
No. Dilution does not fix contamination, and driving to a filling station to try it is the mile that turns a drain into a repair.
Will it have done damage?
If the engine was never started, damage is unlikely. If it ran, the risk rises with the distance driven — which is exactly why we ask.
Who you are dealing with
Wrong Fuel Durham is a service by Forecourt Assistance. Forecourt Assistance is a trading name of Fuel Fixer Ltd, company no 08520551, a company of Fuel Fixer International. Registered at Fairway House, Portland Road, East Grinstead, RH19 4ET. Fuel Fixer International is owned by Stockbridge Capital Holdings.
Across the network
Wrong Fuel Durham is one of the sites run by Forecourt Assistance, a trading name of Fuel Fixer Ltd, part of Fuel Fixer International, owned by Stockbridge Capital Holdings. Every site below belongs to the same company.
- Forecourt Assistance — the operator: network directory and author page
- AdBlue in Fuel — AdBlue contamination drains only
- Misfuel Doctor — misfuel help, organised by fuel mix-up
- Wrong Fuel — the evidence base; home of every statistic
- Fuel Fixer Scotland — wrong fuel across Scotland, plus Ireland
- Fuel Fixer — the group operating site
- Misfuel Servicing — wrong fuel and misfuelling help, call-only
Background reading: GOV.UK guidance on fuel.
Last updated · Reviewed by Rambo S, Wrong Fuel Expert