Fuel solution
Fuel solution? Do not start the engine. The tank is drained, the lines are flushed, fresh fuel goes in and the system is primed where the car stands. Call 01293 248666 — a mobile technician comes to the vehicle anywhere across DH1, DH6, DH7 and the surrounding districts. Call-out £89 to £199, drain £199 to £1,999.
Local, mobile, and not a garage
There is no Wrong Fuel Durham premises, and we would rather say so than let a local name imply a local building. A technician covering DH1, DH6, DH7 and the surrounding districts travels to the vehicle — forecourt, driveway, car park or verge. Call 01293 248666 and you reach the people who dispatch to Durham, not a national queue.
| Search | fuel solution |
|---|---|
| What it is | Wrong fuel |
| Where we cover | DH1, DH6, DH7 and the surrounding districts |
| Cost | Call-out £89 to £199, drain £199 to £1,999, quoted in full before we travel |
| Time on site | About an hour |
| Hours | 24 hours, every day |
| Phone | 01293 248666 |
Fuel solution: what to do
Mobile drain and flush, on site, usually inside the hour.
Three questions that tell us most of the story
Did the engine start? How far did it run? Which fuel went in? The first two describe how far contamination has travelled along tank, lift pump, filter, high-pressure pump and injectors. The third describes how it behaves along the way: petrol thins the lubrication a diesel pump needs, while diesel in a petrol engine fouls plugs and injectors instead.
Step by step
- The single rule Leave the engine off. Everything else on this list is secondary to that one instruction.
- Do not reposition the car Pushing it into a bay feels considerate but it disturbs the fuel. Stay put unless you are in danger.
- If it is dangerous, get out On a verge or live road, everybody out on the side away from traffic and behind the barrier. Then call.
- Call 01293 248666, day or night Answered around the clock. Describe the vehicle and what happened; the full price is confirmed on that call.
- The fix, where you stand Drain, flush, refill, prime and run-up, carried out at the roadside or on the forecourt.
- Finished properly The waste is taken away by a registered carrier with the transfer note, and you get an invoice.
The full page for this
Related searches
What customers say
4.8 out of 5 from 2,190 Trustpilot reviews. The thing reviewers mention most is technicians who stay calm and professional with someone who is having a bad day, followed by how quickly a van turns up.
The most common criticism is price, so here it is plainly rather than buried: the call-out is £89 to £199 and the drain £199 to £1,999, and the full figure is given on the phone before anyone travels.
Questions we get asked
What happens to the old fuel?
It leaves with us as controlled waste under a waste transfer note. It is not tipped, and it is not resold to you.
Do I need to stay with the vehicle?
Usually yes, so we can hand it back to you running. If you cannot stay, say so on the call and we will work out how to do it.
What if it is not safe to drain where I am?
Then we tell you that on the phone rather than after arriving. Being told honestly costs nothing; being told on arrival costs a call-out.
Do you cover all of DH1, DH6, DH7 and the surrounding districts?
Yes, from one rota — so being at one edge of the area rather than the other changes the arrival window, not the price.
Who you are dealing with
Wrong Fuel Durham is a service by Forecourt Assistance. Forecourt Assistance is a trading name of Fuel Fixer Ltd, company no 08520551, a company of Fuel Fixer International. Registered at Fairway House, Portland Road, East Grinstead, RH19 4ET. Fuel Fixer International is owned by Stockbridge Capital Holdings.
Across the network
Wrong Fuel Durham is one of the sites run by Forecourt Assistance, a trading name of Fuel Fixer Ltd, part of Fuel Fixer International, owned by Stockbridge Capital Holdings. Every site below belongs to the same company.
- Forecourt Assistance — the operator: network directory and author page
- AdBlue in Fuel — AdBlue contamination drains only
- Misfuel Doctor — misfuel help, organised by fuel mix-up
- Wrong Fuel — the evidence base; home of every statistic
- Fuel Fixer Scotland — wrong fuel across Scotland, plus Ireland
- Fuel Fixer — the group operating site
- Misfuel Servicing — wrong fuel and misfuelling help, call-only
Background reading: Diesel fuel — Wikipedia.
Last updated · Reviewed by Rambo S, Wrong Fuel Expert