Breakdown help
Breakdown help? Do not start the engine. The tank is drained, the lines are flushed, fresh fuel goes in and the system is primed where the car stands. Call 01293 248666 — a mobile technician comes to the vehicle anywhere across DH1, DH6, DH7 and the surrounding districts. Call-out £89 to £199, drain £199 to £1,999.
A local number, not a local building
The number at the top of this page is answered by the people who send technicians to Durham. That is what the word local is doing here. It is not standing in for a depot, because Wrong Fuel Durham does not have one — the van comes to DH1, DH6, DH7 and the surrounding districts and the work happens where you are stood. Call 01293 248666.
| Search | breakdown help |
|---|---|
| What it is | Wrong fuel |
| Where we cover | DH1, DH6, DH7 and the surrounding districts |
| Cost | Call-out £89 to £199, drain £199 to £1,999, quoted in full before we travel |
| Time on site | About an hour |
| Hours | 24 hours, every day |
| Phone | 01293 248666 |
Breakdown help: what to do
Mobile drain and flush, on site, usually inside the hour.
Following the fuel from filler to injector
Picture the route. Filler neck, tank, a lift pump drawing from the bottom, a filter catching debris, then the high-pressure pump squeezing fuel to enormous pressure for the injectors. Wrong fuel is harmless at the start of that route and expensive at the end of it. Only running the engine moves it along.
Step by step
- Stop. Do not turn the key Whatever else happens, this is the decision that matters. Contamination only travels under power.
- Resist the urge to move it The instinct is to get out of the way. Unless you are somewhere dangerous, staying put is the cheaper instinct to follow.
- Safety before diagnosis If you are on a live carriageway, get out and get behind the barrier, and let the police or National Highways deal with the lane first.
- Phone 01293 248666 You will be asked four questions and given a price and an arrival window. Both are honest rather than flattering.
- On-site extraction The tank is emptied, the feed lines are flushed, fresh fuel goes in and the system is primed and run.
- Done, and the waste leaves with us Under a waste transfer note. It is not tipped and it is not sold back to you.
The full page for this
Related searches
What drivers tell other drivers
4.8 stars, 2,190 Trustpilot reviews. The advice drivers pass on is simple: do not start the engine, ring, and expect someone level-headed who knows exactly what to do.
The warning they pass on is that it is not cheap. Fair enough — the call-out runs £89 to £199, the drain £199 to £1,999, and both are stated before a van leaves, so nobody is surprised at the roadside.
Questions we get asked
What happens to the old fuel?
It leaves with us as controlled waste under a waste transfer note. It is not tipped, and it is not resold to you.
Do I need to stay with the vehicle?
Usually yes, so we can hand it back to you running. If you cannot stay, say so on the call and we will work out how to do it.
What if it is not safe to drain where I am?
Then we tell you that on the phone rather than after arriving. Being told honestly costs nothing; being told on arrival costs a call-out.
Do you cover all of DH1, DH6, DH7 and the surrounding districts?
Yes, from one rota — so being at one edge of the area rather than the other changes the arrival window, not the price.
Who you are dealing with
Wrong Fuel Durham is a service by Forecourt Assistance. Forecourt Assistance is a trading name of Fuel Fixer Ltd, company no 08520551, a company of Fuel Fixer International. Registered at Fairway House, Portland Road, East Grinstead, RH19 4ET. Fuel Fixer International is owned by Stockbridge Capital Holdings.
Across the network
Wrong Fuel Durham is one of the sites run by Forecourt Assistance, a trading name of Fuel Fixer Ltd, part of Fuel Fixer International, owned by Stockbridge Capital Holdings. Every site below belongs to the same company.
- Forecourt Assistance — the operator: network directory and author page
- AdBlue in Fuel — AdBlue contamination drains only
- Misfuel Doctor — misfuel help, organised by fuel mix-up
- Wrong Fuel — the evidence base; home of every statistic
- Fuel Fixer Scotland — wrong fuel across Scotland, plus Ireland
- Fuel Fixer — the group operating site
- Misfuel Servicing — wrong fuel and misfuelling help, call-only
Background reading: Diesel fuel — Wikipedia.
Last updated · Reviewed by Rambo S, Wrong Fuel Expert