Misfuelled on the A691: a driver's guide
A misfuel on the A691? Do not restart the engine. If you are in a live lane, get clear and call 999 first — otherwise a technician drains it where it stands. Call 01293 248666.
Where a misfuel on the A691 happens
This guide covers the A691 durham to Witton Gilbert and Consett.
| Road | A691 |
|---|---|
| Section | Durham to Witton Gilbert and Consett |
| Junctions and landmarks | Framwellgate, Bearpark turn, Witton Gilbert, Sacriston, Lanchester and Consett |
| Fuel stops | Witton Gilbert and Consett |
Why the A691 produces misfuel calls
The A691 climbs out of the Wear valley towards Consett. Fuel stops thin quickly and the road is unlit for much of its length once past Witton Gilbert.
Durham calls split between motorway traffic at Durham Services and Belmont, a university population that turns over every September, and the former coalfield towns where distances to a main dealer are long.
If it happens on a live carriageway
The order matters here. Safety first — out of the vehicle, behind the barrier — then the police or National Highways if a lane is blocked, and only then a drainer.
- Do not start it — that is the whole thing Everything else on this list is detail. This one line is the difference between a call-out and a pump.
- Leave the vehicle where it stopped Pushing or coasting is still movement, and movement is how contaminated fuel finds the pickup.
- Sort out safety Hazards, and get people out of the vehicle if you are anywhere near moving traffic.
- Call 01293 248666 Answered around the clock. Tell us what went in and whether it ran; you get the full price before a technician sets off.
- The job itself Extract, flush, refill, prime, run up, check. Roughly an hour on a standard vehicle.
- Old fuel away, invoice done Controlled waste, transfer note, registered carrier. Keep the note — it is what protects you.
If it is not safe to work where you are
There are sections of the A691 where draining at the roadside is not sensible — a live lane, a blind bend, no verge. You will be told that on the phone rather than after we arrive, and recovery to somewhere workable is the right answer then.
What actually happens inside the fuel system
Fuel leaves the tank through the lift pump, passes the filter, reaches the high-pressure pump and then the injectors. Petrol in a diesel system strips the lubrication that high-pressure pump depends on, and metal shed by the pump travels downstream into the injectors. That sequence is the whole story: cost depends on whether the engine ran, and for how long, not on how many litres went in.
Durham sits at the centre of a wide rural catchment. Once you are out towards Consett, Crook or the coast, the nearest dealer is a long way off and a mobile drain is comfortably the faster option.
Places on or near the A691
The cost, honestly
The call-out is fixed. What varies is what the engine did after the wrong fuel went in, and that is why the first question on the phone is always whether you started it.
| Call-out | From just £89 misfuel callout fee |
|---|---|
| Engine never started | Usually the drain and flush only |
| Engine run briefly | Drain, flush, often a new fuel filter |
| Driven some distance | May need the high-pressure pump or injectors checking — a workshop job |
| When you hear the price | On the phone, before anyone travels |
Questions we get asked
Can I just top it up with the right fuel?
No. Dilution does not fix contamination, and driving to a filling station to try it is the mile that turns a drain into a repair.
Can you come to a supermarket forecourt?
Yes, and it is where a good proportion of jobs happen. Tell the cashier a drainer is on the way; they are used to it.
What about a van or a hire car?
Same job. With a hire car, ring the hire company too — some policies cover a misfuel drain and it is worth knowing before you pay.
Is there an out-of-hours surcharge?
The call-out is the call-out. Whatever the total is, you hear it on the phone before anyone travels.
How much does it cost in Durham?
From just £89 misfuel callout fee. The full price for your vehicle is confirmed on the phone before a technician sets off, so there is no surprise when we arrive.
Rated 4.8 out of 5
From 2,190 Trustpilot reviews. Reviewers consistently pick out arrival times and the fact that technicians talk them through what happened rather than just taking the keys.
Where reviews are critical, it is almost always about price. Rather than ignore that: the call-out is From just £89 misfuel callout fee, quoted in full on the phone before travel, and we would rather lose the job on the call than argue about it on the forecourt.
More local guides
- What happens if you put petrol in a diesel car in Durham?
- How far can you drive with petrol in a diesel? (Durham guide)
- Misfuelled a hire car in Durham? What to do first
- Diesel in a petrol car in Durham: less dramatic, still a drain
- A misfuel in Nevilles Cross: what locals should know
- Misfuelled in Newton Hall: villages, roads and what it costs
More on wrong fuel in Durham
For coverage by postcode district, see the postcode index; for the roads we cover, the road guides; and for every town and village by name, the area index.
Who you are dealing with
Wrong Fuel Durham is a service by Forecourt Assist. Forecourt Assist is a trading name of Fuel Fixer Ltd, company no 08520551, a company of Fuel Fixer International. Registered at Fairway House, Portland Road, East Grinstead, RH19 4ET. Fuel Fixer International is owned by Stockbridge Capital Holdings.
Across the Fuel Fixer network
Wrong Fuel Durham is one of the brands operated by Forecourt Assist. The full directory is on the operator site.
- Misfuel Doctor — the national wrong fuel brand
- Wrong Fuel Penrith — Penrith and the Eden valley
- Wrong Fuel Gateshead — Gateshead and the Derwent valley
- Misfuel Doctor — the national wrong fuel brand
- Forecourt Assist — the complete network directory
- Fuel Fixer International — the operating group
- Stockbridge Capital Holdings — group owner
Background reading: Common rail injection — Wikipedia.